"We’re beginning a test that will affect how buyers view items on your shop homepage on the web. Currently, buyers scroll through your first 24 items, and then have the option to to view ‘More items’ or ‘View all items’. Clicking ‘More items’ allows the buyer to load and scroll through the next set of 24 items, while a paginated view of 96 items per page will appear after clicking ‘View all items’.
While we’re testing, some of you will only see the option to ‘View all items’ when you reach the end of the first set of items. This will bring you to the paginated view of all the shop’s items, where you can continue to browse. We heard from some of you that continuous scrolling while loading more items isn’t ideal on older web browsers, and doesn’t allow buyers to keep track of where they are while browsing.
Throughout this test, we will be tracking buyer behavior, and monitoring all metrics related to your shop and sales. This kind of testing helps us gain confidence in which experience is best for your buyers. We’ll keep you updated throughout the duration, and will let you know if we change anything about how buyers navigate your shops permanently."
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